Kalon Clothing Customer Service

Please fill out the form below. One of our representative will contact you right away.

Summer Customer Service Hours: Weekdays 9AM - 5PM

If you prefer to be reached by phone please enter your phone number & best time to call in the form below. Or you can call our customer service office at 1-888-311-7009.

GMAIL users have the option to chat with a Rep Live - use your gmail address when completing this form.

At Kalon Clothing customer service is our primary concern. 

If you need assistance we ask that you fill out this form above.

ON THE PHONE: We understand that sometimes it's better to contact us via phone and we ask that you provide us with your phone number if you prefer this option - that way you will not be waiting on hold and we can contact you at your convenience - even if it is outside our normal customer service hours.

LIVE CHAT: Currently Live Chat is only available to GMAIL subscribers.  By filling out the form with your gmail address - we will contact you through gmail either as soon as the next representative is available or at a time that is best for you.

Live Chat will be available to all of our customers in the near future. 

PRIVACY: We understand the concern for privacy - we never sell, lease, or loan any information that you provide in this contact form or in future correspondance with us.  Your information is sent directly to our customer service department and used soley for the purpose of answering your questions & concerns.

OUR SERVICE GUARANTEE: We strive to provide the best customer service possible.  We take care of our customers through our customer support and through our product guarantee - which states that if you're unsatisfied with your purchase for any reason - simply return it within 30 days for a full refund.  We also have a 90 day exchange policy.  So if you get something and it doesn't fit or it's not the right color, simply return it and we will get you a better option right away. 

Thank you for shopping with us!

Best Wishes,
The Kalon Clothing Team